What are the responsibilities and job description for the Customer Service Representative- ON SITE position at Bug Busters USA?
Come Join our Team!
Do you enjoy helping people solve their problems? Have you ever been described as a “joy to talk to” over the phone? Do you thrive as part of a team? Would you consider yourself a skilled multi-tasker? Do you take pride in serving as a representative for a well-established company? If you answered “yes” to the above questions, Bug Busters just might have the right position for you.
What you will do?
Customer Service Specialist (CSS) you will work closely with our Pest Management Professionals (PMPs) supporting the company’s internal and external customers throughout Georgia and Tennessee. Customer Service Specialists embrace the Company’s culture and values, anticipate customers' needs, investigate alternatives when issues arise, and proactively work to ensure customer satisfaction.
- Provide customers with excellent service via the phone and email
- Create and maintain customer relationships
- Schedule service appointments for new and existing customers
- Work closely with PMPs with full access to their schedules
- Basic clerical duties such as filing, scanning and data entry
Offer:
- Base salary plus opportunity for monthly sales commission
- Health, dental, vision, and life insurance eligible less than 60 days from start date
- Paid company holidays, paid time off and sick time off
- Simple IRA (retirement) with company matching
- Paid training, licensing, and professional development opportunities
- Great company culture centered around employee engagement and community involvement
Qualification
High school diploma or general education degree (GED), excellent communication and computer skills.
Company information: Bug Busters
Bug Busters isn’t your typical residential and commercial pest control service company. We are a family-owned company that has been in business since 1984. Here at Bug Busters, we…
- Have long-term employees
- Service multiple states and have multiple family-owned locations
- Promote from within
- Embrace emerging technologies
If you’re ready for a career change or maybe just a change of scenery and want to join forces with us, We Are… Who Ya Gonna Call.
- Hours: Monday – Friday from 8:00am to 5:00pm
- We perform criminal background checks and drug screenings.
- We are an EOE and drug-free workplace.
If you are interested please do apply in our company website:
https://bugbustersusa.com/careers/
Job Type: Full-time
Pay: $16.03 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Customer service: 2 years (Required)
- Pest control: 2 years (Preferred)
- Lawn care: 2 years (Preferred)
- Roofing: 2 years (Preferred)
- Call center: 2 years (Required)
License/Certification:
- Driver's License 5 yrs (Required)
Work Location: In person
Salary : $16 - $20