Billing Specialist

Billing & Collections Specialist

Location: Farmville, Virginia
Job Type: Full-Time
Schedule: Monday-Friday
Pay: Competitive pay based on experience

Position Summary

We are seeking an experienced and professional Billing & Collections Specialist to join our team. This is a high-accountability role for someone who takes ownership of their work, communicates professionally with customers, and ensures billing accuracy and timely collections.

The ideal candidate has a strong background in billing, accounts receivable, collections, payment processing, and customer communication. We are looking for a dependable professional who can work independently, solve problems, and maintain a high level of accuracy while supporting company cash flow and customer relationships.

Key Responsibilities

• Generate and process customer invoices accurately and on time
• Review accounts for outstanding balances and follow up on overdue payments
• Contact customers by phone and email regarding billing questions and past-due accounts
• Maintain professional, courteous, and firm communication during collections conversations
• Resolve billing discrepancies, payment disputes, and account inquiries
• Process payments and apply payments to customer accounts correctly
• Reconcile accounts and maintain accurate billing records
• Document all customer interactions and collection efforts in the system
• Work closely with customer service, operations, and management to resolve account issues
• Meet collection and account resolution goals while maintaining excellent customer service
• Assist with additional administrative and billing-related tasks as needed

Qualifications

• 3 years of professional billing, accounts receivable, or collections experience required
• Strong understanding of invoicing, payment processing, account reconciliation, and collections procedures
• Excellent verbal and written communication skills
• Ability to handle difficult conversations professionally and confidently
• High level of accuracy and attention to detail
• Strong organizational and time-management skills
• Ability to work independently and prioritize tasks effectively
• Proficiency with billing software, accounting systems, Microsoft Office, and Excel
• Stable work history and professional references preferred
• Experience in a service-based industry is a plus

What We Are Looking For

We are looking for a true professional — someone who is reliable, accountable, detail-oriented, and committed to doing the job right. The right candidate will take ownership of their accounts, communicate effectively with customers, and contribute to a high-performing administrative team.

This is not an entry-level billing position. We are seeking someone with proven experience who can step in, learn our processes quickly, and make an immediate impact.

What We Offer

• Competitive pay based on experience
• Full-time, stable employment
• Supportive team environment
• Opportunity to contribute to a growing company
• Health Insurance
• 401(k) and 401(k) matching
• Paid time off

How to Apply

If you are an experienced Billing & Collections professional who takes pride in accuracy, accountability, and customer communication, we encourage you to apply. Please submit your resume and include a brief summary of your billing and collections experience.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $25