What are the responsibilities and job description for the BWW GO General Manager position at Buffalo Wild Wings Go?
JOIN OUR LEADERSHIP TEAM
Ready to lead from the front? At Buffalo Wild Wings GO, we’re looking for energetic, hands-on leaders who know how to build great teams, deliver exceptional guest experiences, and keep a fast-paced restaurant running at its best.
As a key member of our leadership team, you’ll help manage the day-to-day operations of the restaurant while creating a positive, high-energy environment for both our guests and team members. From delivering crave-worthy Buffalo Wild Wings food to developing your team and driving operational excellence, no two shifts are the same.
What We’re Looking For
At least 2 years of leadership experience in a fast-paced, high-volume restaurant, retail, or hospitality environment
Current ServSafe certification or ability to meet applicable state, county, and local food-handling requirements
A competitive, team-first mindset with a passion for sportsmanship, hustle, spontaneity, community, and fun
A commitment to delivering best-in-class hospitality, fast and accurate service, and a clean, welcoming restaurant
Strong communication, organization, and problem-solving skills
The ability to lead by example, motivate a team, and thrive in a fast-moving environment
Flexibility to work evenings, weekends, and late-night shifts as needed
Looking for late-night hours? We’re one of the few 24-hour Buffalo Wild Wings GO locations in the Chicago metro area, offering opportunities across a variety of shifts.
What You’ll Do
Lead and support team members to deliver an outstanding guest experience
Ensure the restaurant is appropriately staffed and prepared for each shift
Maintain high standards for food quality, speed of service, cleanliness, and hospitality
Help recruit, train, coach, and develop team members
Manage daily restaurant operations efficiently and effectively
Monitor food safety, sanitation, and workplace safety standards
Ensure compliance with company policies and all applicable laws, regulations, and food-handling requirements
Create a positive, inclusive, and high-energy workplace where team members can succeed
Address operational challenges quickly and professionally
Help drive restaurant performance and uphold Buffalo Wild Wings GO brand standards
What We Offer
Competitive compensation
A fun, fast-paced team environment
Leadership experience with the world-famous Buffalo Wild Wings (B-Dubs) brand
Opportunities to develop your skills and grow with the team
If you’re passionate about great food, great people, and creating legendary guest experiences, we want you on our team. Apply today!
REQUIREMENTS
- Previous experience as a restaurant manager
- Great leadership skills
- Familiarity with restaurant management software
- Demonstrated ability to quarterback a team
- Hands on Leadership approach
Buffalo Wild Wings 'GO' has an atmosphere that creates stories worth telling - for our guests and for our team members. With our famous wings and flavors in a streamlined, counter-service and sports-filled environment, this is the place to start the next phase of your career. We're a brand on the rise, and we need great people as we write the next chapter of our story.