What are the responsibilities and job description for the BWW GO General Manager position at Buffalo Wild Wings Go?
Job Summary
We are seeking an energetic and dynamic BWW GO General Manager to lead our fast-paced, quick-service restaurant operations. In this role, you will oversee daily restaurant functions, ensure exceptional customer service, and manage a team dedicated to delivering a memorable dining experience. Your leadership will drive operational excellence, maintain food safety standards, and foster a positive team environment. This is an exciting opportunity for a motivated hospitality professional eager to make an impact in a lively, customer-focused setting.
Responsibilities
- Lead and supervise daily restaurant operations, ensuring smooth service flow and adherence to company standards
- Manage staff scheduling, training, and development to build a high-performing team committed to excellence
- Oversee food preparation, cooking processes, and food handling to guarantee quality and safety compliance
- Utilize POS systems such as Aloha POS for order processing, cash handling, and transaction accuracy
- Control inventory levels through regular stock checks and ordering to minimize waste and optimize food costs
- Ensure compliance with food safety regulations, sanitation standards, and health codes at all times
- Handle customer inquiries, resolve complaints promptly, and promote a welcoming atmosphere for guests
Requirements
- Proven experience in food service management within quick service or fast food restaurants
- Strong background in food preparation, cooking techniques, and kitchen management
- Familiarity with POS systems including Aloha POS for efficient transaction processing
- Suffolk County Food Manager Certification and ServSafe Manager Certification
- Demonstrated leadership skills with supervising experience and staff training capabilities
- Knowledge of inventory control practices, food safety protocols, and budgeting principles
- Excellent customer service skills with the ability to handle challenging situations professionally
- Experience in managing shifts, supervising teams, and ensuring operational standards are met consistentlyJoin us as a BWW GO Manager where your passion for hospitality meets your leadership talent! Bring your culinary expertise, management skills, and enthusiasm to create an energetic environment that delights our guests every day. We’re committed to supporting your growth through comprehensive training & development programs while fostering a vibrant team culture. If you thrive in fast-paced settings and love delivering exceptional food service experiences, this is the perfect role for you!
Pay: $1,275.00 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $1,275