What are the responsibilities and job description for the buffalo Wild Wings Shift Leader position at Buffalo Wild Wings - GO?
Job Summary
As a Shift Leader at Buffalo Wild Wings, you will play a crucial role in ensuring the smooth operation of our restaurant during your shift. You will be responsible for overseeing staff, managing daily operations, and providing exceptional customer service. Your leadership will help create a positive dining experience for our guests while maintaining high standards of food safety and quality.
Duties
- Supervise and coordinate the activities of team members during shifts to ensure efficient operations.
- Assist in food preparation and cooking, ensuring adherence to recipes and presentation standards.
- Manage inventory control, including ordering supplies and maintaining stock levels.
- Operate POS systems, including Aloha and Micros, for accurate cash handling and order processing.
- Train new staff on food handling procedures, customer service expectations, and operational protocols.
- Maintain cleanliness and organization in the kitchen and dining areas to meet health and safety regulations.
- Handle customer inquiries and complaints with professionalism to enhance guest satisfaction.
- Support management in budgeting processes and financial reporting as needed.
- Conduct interviews for potential new hires and assist in staff development initiatives.
Qualifications
- Previous experience in a quick service or fast food restaurant environment is preferred.
- Strong background in food service management, including kitchen management and culinary experience.
- Familiarity with POS systems (Aloha POS or Micros POS) is highly desirable.
- Proven skills in cash handling, inventory control, and food production.
- Excellent leadership abilities with experience in team management and training & development.
- Knowledge of food safety regulations and best practices in food handling.
- Strong customer service skills with a focus on hospitality management.
- Experience in supervising staff within a restaurant setting is essential.
- Ability to work flexible hours, including evenings, weekends, and holidays as required. Join our team at Buffalo Wild Wings where your leadership can make a difference!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 35 per week
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $15 - $17
