What are the responsibilities and job description for the Front Service position at Buffalo Lodging?
Location:
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122
Job Details:
Homewood Suites is seeking candidates for the position of Front Service/Houseperson to join their team! Shuttle driving will be included as needed so must have a clean driving record.
The Front Service/Houseperson will be responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel during the day shifts. 8:00 AM - 4:00 PM Monday -Friday. Must be flexible for other shifts as needed including weekends.
- Responds to guest requests in a prompt and courteous manner.
- Stocks room attendant carts and supplies
- Cleans furniture, elevators, glass etc., in public areas such as lobby, pool, public restrooms.
- Tends laundering machines – to provide ample linen supplies for morning shift.
- Assists with various housekeeping and maintenance duties as assigned by supervisor.
- Assists with shuttle service.
About Buffalo Lodging Associates:
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
- High School diploma or equivalent
- 2 Years Experience laundry or housekeeping
- Hotel Experience a plus
- Excellent Customer Service
- Able to work various shifts (and weekends and holidays)
- Hotel brand Experience a plus
- Valid Driver’s License with clean driving record
What We Offer You:
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
- Paid Weekly (Every Friday!)
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts – for You, Your Friends and Family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program