What are the responsibilities and job description for the Information Technology Technician position at Buffalo Bill Center of the West?
Please send Cover Letter and Resume to the Attention of Terry Harley; Terryh@centerofthewest.org
Summary: User support and training. Maintain and install computer hardware, software, and network components, identify and resolve system problems, maintain and support infrastructure software and hardware.
Job Duties:
- Deploys, maintains, troubleshoots and repairs computer hardware and software
- Deploys, maintains, troubleshoots and repairs network infrastructure both wired and wireless
- Responds to user questions, inquiries and requests
- Maintains network and data integrity and security
- Supports audio visual systems
- Works with other staff and contractors in developing solutions in support of other job duties
- Maintain a consistent and reliable schedule within Center hours
- Maintain accurate notes on all projects and IT work
- Proactively communicate the status for IT projects to supervisor and affected staff
Competencies:
- Ability to prioritize and organize work across multiple simultaneous projects.
- Customer service orientation and strong communication skills with non-technical staff.
- Demonstrate self-direction by filling time between tasks with long-term projects that support departmental goals.
- Strong technical competency in the following: Windows operating systems on both servers and clients
- Microsoft enterprise management tools
- Microsoft Office 365
- Local area networks
- Firewalls
- Backup and restore systems
- Audio visual components and control systems
- Care and use of printers
- Powershell
- Microsoft VBA
Supervisory Responsibilities:
· none
Required Education and Experience:
- Bachelor’s degree or equivalent experience preferred
- One year of experience supporting diverse hardware and software environments.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement:
Buffalo Bill Center of the West provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Help desk: 1 year (Required)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $40,000 - $50,000