What are the responsibilities and job description for the Front Desk Agent position at Budgetel Inn & Suites?
A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest's stay.
A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.
During check-in, a front desk agent will verify a guest's method of payment . Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.
Key Requirements:
- Must have a flexible work schedule
- Flexible schedule
- Task-driven individual
Responsibilities:
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $15