What are the responsibilities and job description for the Collections Specialist position at Budget Rent a Car of Atlanta?
Description
The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.
Responsibilities
Review files to determine potential coverage and develop collection strategies for recovery within 90 days
Communication with customers, other parties, attorneys, etc.
Maintain accurate account of collections activity and incoming payments
Evaluate files for outside collection or attorney referral
Complete monthly reconciliation report using Excel
Make suggestions for alternative dispute resolution
Other miscellaneous duties as assigned
Desired Qualifications
Collection handling experience preferred
Claims handling experience preferred
Rental car company experience preferred
Requirements
Collections experience
PC literate in Windows and MS Office software
Excel proficient
Strong organizational skills with a detail focus
Excellent verbal and written communication skills
Heavy phone experience
This description is not an all-inclusive description. Specialists may be subject to additional tasks and responsibilities that management deems appropriate.
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