What are the responsibilities and job description for the Rental Customer Service and Sales Agent - Evenings (Airport) position at Budget Car and Truck Rental of Nebraska?
Description
Budget has a need for a full-time Rental Customer Service and Sales Agent on our Airport team. This role is idea for those who are people-oriented, have great customer service skills, and love putting a smile on someone's face. The position would finalize reservations, check customers in and out of our parking garage, and close sales.
Shift times are 5pm-1am, Sunday-Thursday.
Job Duties
Greet customers using standard dialogue
Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
Perform vehicle exchanges and extensions
Inspect incoming vehicles for new damage
Report damages to on-duty supervisor
Scan returning vehicles back into system
Provide computerized receipt to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed
If you are interested in joining a collaborative and dynamic team, please submit your application!
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record
Budget has a need for a full-time Rental Customer Service and Sales Agent on our Airport team. This role is idea for those who are people-oriented, have great customer service skills, and love putting a smile on someone's face. The position would finalize reservations, check customers in and out of our parking garage, and close sales.
Shift times are 5pm-1am, Sunday-Thursday.
Job Duties
Greet customers using standard dialogue
Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
Perform vehicle exchanges and extensions
Inspect incoming vehicles for new damage
Report damages to on-duty supervisor
Scan returning vehicles back into system
Provide computerized receipt to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed
If you are interested in joining a collaborative and dynamic team, please submit your application!
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record