What are the responsibilities and job description for the Part-Time CSR (Evenings) position at Budget Car and Truck Rental of Nebraska?
Description
We have openings for a couple part-time CSR's for evenings at the airport in Grand Island. This role would be closing reservations, inspecting vehicles, and preparing cars for rental. Open availability is preferred for evening hours.
Budget has a team oriented and collaborative culture that values rewarding individual contribution. Rental Agents make a base rate plus commissions. We also offer benefits including PTO, Sick time, Medical, Dental, Vision, Life Insurance, 401K Matching, Paid Holidays, and Holiday Pay.
Job Duties
Greet customers and address customer inquiries
Perform sales and educate customers on product details
Perform vehicle exchanges and extensions
Inspect incoming vehicles for new damage
Report damages to on-duty supervisors
Scan returning vehicles back into system
Provide computerized receipts to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record
We have openings for a couple part-time CSR's for evenings at the airport in Grand Island. This role would be closing reservations, inspecting vehicles, and preparing cars for rental. Open availability is preferred for evening hours.
Budget has a team oriented and collaborative culture that values rewarding individual contribution. Rental Agents make a base rate plus commissions. We also offer benefits including PTO, Sick time, Medical, Dental, Vision, Life Insurance, 401K Matching, Paid Holidays, and Holiday Pay.
Job Duties
Greet customers and address customer inquiries
Perform sales and educate customers on product details
Perform vehicle exchanges and extensions
Inspect incoming vehicles for new damage
Report damages to on-duty supervisors
Scan returning vehicles back into system
Provide computerized receipts to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record