What are the responsibilities and job description for the Rental Agent position at Budget Car and Truck Rental of Kansas City?
Description
We are seeking a professional Rental Agent to represent our company in the Independence and KCMO area. In the car rental industry, top-performing Rental Agents serve as the primary face of the business — building rapport with customers while expertly finalizing rental reservations and delivering exceptional customer service.
This role is ideal for customer-focused individuals who also have strong upselling skills and want to maximize their income through commissions. Successful agents routinely identify customer needs and recommend vehicle upgrades, protection products, and additional services — directly increasing both customer satisfaction and personal earnings.
Key responsibilities include:
- Finalizing customer rental reservations with outstanding service
- Managing inventory
- Handling callbacks
- Washing and preparing vehicles
- Auditing paperwork for accuracy
Store hours are Monday–Friday, 8:00 AM–5:00 PM, with some half-days on weekends. Weekend availability is a must.
If you excel at customer service and are motivated by commission-based earnings from upselling, this is an excellent opportunity to combine both strengths in a stable, customer-facing role.
This version maintains 100% of the original information while positioning the position as attractive to service-oriented professionals who are comfortable and motivated by upselling and commission opportunities.
Requirements
Must be 18
All of our representatives must be certified to drive; must have a valid driver's license
Must have fewer than 3 tickets or 2 at-fault accidents in the last 3 years
Must be able to pass a background check and a drug screen
Salary : $16 - $20