What are the responsibilities and job description for the Car Rental Agent position at Budget Car and Truck Rental of Kansas City?
Description
We're looking for a dynamic Rental Agent to be the welcoming face of our company in the Independence and Kansas City, Missouri (KCMO) area. In the car rental business, our highest-performing agents shine by creating genuine connections with customers, smoothly completing rental bookings, and delivering top-tier service every time.
This position is perfect for people who genuinely enjoy helping customers and have a knack for smart upselling. If you're driven to boost your income through commissions, you'll love how this role rewards you for spotting opportunities—whether that's suggesting the right vehicle upgrade, protection packages, or extra services that enhance the customer's experience and your earnings.
Your main responsibilities will include:
- Completing customer rental reservations with exceptional care and professionalism
- Overseeing and managing vehicle inventory
- Managing follow-up callbacks efficiently
- Cleaning, washing, and readying vehicles for the next rental
- Reviewing and auditing rental paperwork to ensure complete accuracy
The store operates Monday–Friday from 8:00 AM to 5:00 PM, with occasional half-day weekend shifts. Weekend availability is required.
If you're passionate about outstanding customer service and energized by the chance to earn more through commission-based upselling, this is a fantastic opportunity to bring both strengths together in a reliable, people-focused role with strong earning potential.
Requirements
Must be 18
All of our representatives must be certified to drive; must have a valid driver's license
Must have fewer than 3 tickets or 2 at-fault accidents in the last 3 years
Must be able to pass a background check and a drug screen
Salary : $16 - $20