What are the responsibilities and job description for the Airport Rental Agent position at Budget Car and Truck Rental of Birmingham?
Description
Are you looking for a challenging, energized environment with equal opportunity for learning and growth? Look no further!!
As a Customer Counter Agent you will assist in the completion of customer transactions while providing superior customer service.
- Open and close rental contracts.
- Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
- Promote and sell coverage and upgrades (additional insurance, GPS, upgrade in rental type, etc.)
- Clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
- Occasionally help shuttle rental vehicles to and from other locations
- Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
- Support a team environment by assisting other agents and/or other locations when needed
This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.
We provide great benefits and compensations:
- Hourly base pay plus an extremely lucrative commission/incentive plan
- Medical, Dental, Vision & 401(k) for full time employees
- Full training to learn the business and better your career
- Vacation and Paid Time Off for full time employees
- Paid Holidays
Requirements
- High School Diploma or equivalent
- 1 years of customer service experience
- Demonstrated work history tenure
- Professional communication skills and problem resolution experience
- Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
- Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
- Must be able to pass a drug and background check