Office Administrator and Showroom Support

Office Administrator & Showroom Support

Budget Blinds — Mansfield, TX

Job Details

• Salary: $16 - $18 per hour
• Job Type: Full-time (W-2 Employee)
• Schedule: Monday to Friday, 8:00 AM – 5:00 PM
• Dress Code: Business Casual (details discussed during interview)

Job Summary

Budget Blinds of Mansfield seeks a highly organized, customer-focused Office Administrator and Showroom Support to be the operational backbone of our growing business. You will be our clients' first point of contact, the master of our schedule, and the essential force that keeps the office and showroom running efficiently.

This role is for a proactive, multitasking go-getter with outstanding attention to detail and a passion for exceeding customer expectations. We provide all necessary tools and training; we ask that you bring a positive attitude and drive daily!

Key Responsibilities

As the Office Administrator and Showroom Support, your focus will heavily involve:

• Client Communications Hub: Serve as the primary point of contact for all incoming calls. Manage client communications via phone, text (Podium), and TouchPoint CRM, logging all details accurately and immediately.
• Scheduling & Logistics: Manage the entire company calendar, efficiently scheduling all consultations, installations, and service calls. Proactively monitor routes and schedules, immediately communicating any delays or conflicts to clients and staff.
• Order Status Management: Consistently track client orders via vendor sites and TouchPoint. Provide timely, proactive updates to clients—upon order placement, halfway to the expected ship date, sooner for any delays/issues, and upon product arrival.
• Office Efficiency & Showroom Readiness: Oversee the day-to-day operation of the office. Maintain a clean, organized, and showroom-ready environment. Manage inventory of office supplies, check in product deliveries, greet guests, and perform various administrative tasks (filing, typing, emailing, etc.).
• Team Support: Help maintain client databases and files, process vendor payments, and support the sales and installation teams as needed (e.g., attending occasional home shows or events).

Qualifications

• Experience: Minimum of 2 years of experience in office administration, assistant, or a related field preferred.
• Tech Proficiency: Proven experience with digital operations, including multi-line phone systems, CRM software, and calendar management.
• Education: A high school diploma or GED is required.
• Key Traits: Exceptional attention to detail, strong organizational skills, clear communication, adaptability, and an insistence on punctuality ("If you're early, you're on time and if you’re on time, you’re late"). Must be willing to exceed expectations for our clients and the team consistently.

Key Character Traits:

Adaptability

Attention to Detail

Communication Skills

Customer Service Skills

Organizational Skills

Problem SolvingTeam Work

Physical Requirements

• Ability to remain stationary, often standing or sitting, for prolonged periods.
• Ability to occasionally lift and move objects up to 0–45 pounds.
• Raising objects from a lower to a higher position or moving objects horizontally from position to position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $16 - $18