What are the responsibilities and job description for the Showroom Manager & Office Administrator position at Budget Blinds of Cape Cod, Nantucket & Martha's Vineyard?
Administrator / Showroom Manager
Location: Southern Rhode Island
Company: Budget Blinds of Southern Rhode Island
Job Type: Full-Time
Compensation
($58,000 – $65,000 annually)
About Us
Founded in 1992, Budget Blinds is the #1 provider of custom window coverings in North America. Our locally owned and operated franchise delivers a personalized, consultative experience to homeowners seeking high-quality window treatment solutions.
We operate with a strong team culture: professional, supportive, and results-driven—with just the right amount of fun mixed in.
Position Overview
As the Office Administrator and Showroom Manager, you are the operational and customer-facing hub of the business. You will manage showroom activity, coordinate office operations, and ensure a seamless experience for every customer from first contact through installation.
This role requires STRONG organizational skills, attention to detail, and the ability to manage multiple priorities independently.
Key Responsibilities
Customer Experience & Showroom Management
- Greet and assist customers entering the showroom with a professional, welcoming approach
- Help customers navigate product options and provide basic design guidance
- Serve as the first point of contact for phone, email, and in-person inquiries
Sales & Order Support
- Schedule in-home consultations, installations and showroom appointments
- Track and follow up on open orders and customer requests
- Coordinate resolution between sales, install teams and customer.
Operations & Administration
- Manage daily office operations and maintain an organized, efficient workspace
- Use company systems to: Schedule Appointments, Generate Quote, Place Product Orders, Track Deliveries and installations.
- Coordinate with vendors, installers, and sales team to ensure timely project completion
Problem Solving & Communication
- Resolve customer issues professionally and efficiently, escalating when necessary
- Communicate proactively with customers, suppliers, and internal team members
- Maintain accurate and up-to-date records in CRM and office systems
Qualifications
- 2 year of administrative, receptionist, or customer service experience preferred
- Strong organizational and time management skills
- High attention to detail and process-driven mindset
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and general technology platforms
- Ability to work independently and prioritize effectively
Preferred:
- Experience in retail, home services, or design-related industries
- Familiarity with scheduling, quoting, or project coordination
Benefits & Perks
- Paid training and using proven systems for success
- Career advancement opportunities
- Flexible scheduling (as business needs allow)
- Team-building events and positive work environment
Benefits include:
- Health and dental insurance
- 401(k) with matching
- Paid time off
- Employee discounts
- Flexible Scheduling
Schedule
- Monday to Friday
- 8-hour shifts
- In-person and remote role
Important Notice
This position is with an independently owned and operated Budget Blinds franchise. Employment decisions, compensation, and benefits are determined solely by the hiring franchisee.
How to Apply
Submit your resume along with a brief note about your experience and interest in the role.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you a logical thinking and so organized that people think you're nuts?
- Do you have a memory like a steel trap and can remember A LOT of tiny details
- Are you extremely comfortable with use of technology, including apple products, cellular phones and apps and web-based software?
Experience:
- administrative: 3 years (Preferred)
- sales: 1 year (Preferred)
Work Location: In person
Salary : $58,000 - $65,000