What are the responsibilities and job description for the Office Administrator position at Budget Blinds and Inspired Drapes of Sarasota?
**Join Our Winning Team at Budget Blinds and Inspired Drapes!**
Are you seeking a professional environment where you can grow and thrive? Do you want to become a winner in life? Look no further! We're currently seeking enthusiastic individuals to join our dynamic team on a full-time basis. This role offers a competitive salary with occasional Saturday hours. Read on for more details:
**About Us:**
At Budget Blinds, we pride ourselves on providing top-notch window fashion solutions to our valued clients. As a part of our team, you'll have the opportunity to greet clients, educate them about our products, and schedule appointments while representing the latest trends in blinds, shades, shutters, and draperies. We are the best window treatment organization in the area with close to 500 5 Star reviews on google. We have been dedicated to serving the Manatee, Sarasota, and Charlotte Counties since 1992. Budget Blinds is the largest window covering organization in the world and we ranked ahead of McDonalds in the Top 20 Franchise rankings per entrepreneur.com at #16. We are family owned and operated and strongly believe in the team mindset and we have structured our entire operation around that concept. Come and see why this is the team you want to be on!
**What We're Looking For:**
We're on the lookout for self-disciplined individuals with strong organizational skills and the ability to multitask effectively. The perfect fit person needs to be fast, sharp, and open to learning the system that has allowed us to become a multi-million dollar organization. While experience in window treatments is valued, it's not mandatory, as we provide comprehensive training on all our products and office procedures. Most importantly, we seek individuals who are passionate about delivering exceptional customer service and have a keen eye for design. The role demands unwavering focus and dedication solely to our business and your responsibilities throughout the workday. Candidates requiring frequent breaks or interruptions may find this position challenging and may not be the right fit. We seek individuals who prioritize professionalism and take their role seriously. You should possess a polished demeanor, enjoy engaging with people, and have the ability to work independently. Proficiency in all Microsoft programs, advanced internet browsing skills, and the capacity to quickly learn our product range and office systems are essential. Strong time management, communication, and multitasking abilities are paramount. Our office administrators/ administrative assistants/receptionists/schedulers serve as integral mini-managers, overseeing our sales and installation schedules, payment collections, and client inquiries with precision and efficiency.
**What’s the job like:***
The role of office administrator at Budget Blinds is dynamic and multifaceted, requiring individuals to be fully immersed in the daily operations of our business. Expect a fast-paced environment where focus and dedication to the tasks at hand are paramount. As a central figure in our team, you'll manage various responsibilities, including scheduling appointments, coordinating sales and installation schedules, handling payment collections, and providing exceptional customer service both in person and over the phone, handling walk-ins in our showroom, taking incoming calls, and assisting with various requests from clients and management. This role demands professionalism, strong communication skills, and the ability to work independently. You'll be integral in ensuring the smooth functioning of our office, acting as a mini-manager overseeing multiple aspects of our operations. With comprehensive training provided, you'll quickly become proficient in our product offerings and office procedures. If you thrive in a challenging yet rewarding environment and are passionate about delivering top-notch service, this position is an excellent opportunity to grow and excel.
**Key Responsibilities:**
· Answer, screen and handle inbound phone calls
· Retrieve messages (email and voicemail)
· Handle/process all incoming leads either calling in, filling out our form online, or walking into our designer showroom in a professional manner to schedule a consultation
· Schedule and coordinate designer's consultation appointments, installers installations, and meetings by zip code area minimizing drive time
· Field and manage clients walking into our showroom presenting the latest in window fashions with our product displays. Administrative responsibility is to close an appointment with one of our designers for consultation.
· Order Processing: keeping track of order confirmation #’s. Admin write order numbers, costs, and ship dates on each order that are emailed to us from each manufacturer
· Daily Recap: Excel file processed daily which recaps the previous workdays sales, booked leads, and installations whether complete paid in full, keeping track of balance collections taken by installers / or not complete due to manufacturing errors so our designers can review, and place needed re-orders
· Payment Collections
· Check Deposits
· Receiving product and logging in of inventory
· General clerical duties
· Preparing the next day’s installation “job jackets” for our installers including all needed installation documentation
· Maintain electronic and hard filing systems
· Handle requests from managers and supervisors
· Resolve administrative problems and inquiries
· Maintain office supply inventory
· Cooperate and work with our full-time operation manager’s policies/procedures, completing the above tasks per management's request
**Requirements:**
- Proficiency in Microsoft Office programs and advanced internet browsing skills
- Excellent communication and time management abilities
- Strong attention to detail and the ability to work independently
- Professional demeanor and attire
- Willingness to learn and adapt to our CRM system
***Saturday Hours:***
Saturday showroom hours will be required every third Saturday.
Saturdays you will work from 10-3 and have off the following Monday assuming it’s not a holiday and our showroom is open. The position is salaried, and the Saturday schedule rotates between admin. Each admin works every third Saturday. All admins are always compensated at our agreed upon salaried rate for 10-day period regardless of Saturday rotation. In other words, the pay periods that you work Saturday you’ll only work (roughly) 77 hours and we will compensate you for the full 80 hours J.
**Why Join Us:**
At Budget Blinds, we're more than just a company - we're a family. With over 3,000 franchises nationwide and a reputation for excellence since 1992, we offer ample opportunities for growth and career development. Join us, and you'll gain invaluable experience in business operations, sales strategies, and more, all while being a part of our tight-knit team dedicated to success.
**How to Apply:**
Interested in becoming a part of our winning team? Email, or call CEO & Owner Joey Coco at joeycoco@budgetblinds.com or 941-342-0900!
Don't miss out on this exciting opportunity to take your career to new heights with Budget Blinds!
Salary : $50,000 - $60,000