Sales Manager

Position Title: Sales Manager

Reports to: General Manager

Status: Hourly

Position Summary

The Sales Manager along with the Credit Manager are the second in charge at the individual branch location. The Sales Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Sales Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.

Principal Accountabilities

• Acquire and Maintain Customers
• Attend to customer concerns immediately
• Compliance with all applicable federal, state and local statutes
• Decipher, prepare and review store reports
• Ensure adequate availability of merchandise at all times
• Fill out paperwork for submission to corporate support
• Follow monthly marketing plans and maintain internal quality control standards
• Implement sales and marketing programs
• Maintain detailed operating records
• Maintain detailed records of financial services transaction
• Managing inventory and cash assets
• Make sure all merchandise is priced
• Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
• Reconcile daily transactions
• All other duties deemed necessary for effective by store management

Requirements for Sales Manager: 

• Effective organizational skills 
• Established selling skills 
• Good communications skills 
• Handle multiple priorities simultaneously 
• Learn and become proficient in POS system 
• Maintain professional appearance 
• Must be able to read, write and communicate effectively in person and over the phone with the employees and customers 
• Negotiate and resolve conflict 
• Plan, organize, delegate, coordinate and follow up various tasks and assignments 
• Recognize and solve problems 
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements 
• Regular and consistent attendance, including nights and weekends as business dictates 

Education and Experience:

• Two years' experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising 

General Physical Requirements:

• Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300lbs 
• Stooping, bending, pulling, climbing, reaching, and grabbing as required 
• Must be able to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
• Prolonged driving and standing 
• Must be able to work in and outdoors in a variety of climates and weather conditions