What are the responsibilities and job description for the Mental Health Coordinator position at Bucks County Opportunity Council, Inc.?
Are you passionate about supporting mental health? Are you computer-savvy? An awesome opportunity awaits as the new Mental Health Coordinator for Bucks County Opportunity Council. You’ll reap the benefits of a 35 hour work week, generous PTO package, and fantastic work culture, while making a difference in people’s lives.
The purpose of this position is to inform and coordinate the referral and transportation needs of clients with mental health challenges. Primary duties will include: screening for eligible services, enhancing coordination of services, act as a liaison between the Lyft corporation and BCOC, collaborate with community partners, ensure utilization of transportation program, and accurately track data and outcomes of the transportation program.
This is a full-time position based out of Doylestown, PA.
Job Responsibilities:
- Coordinate with providers to accept full and complete referrals, develop transportation plans, and schedule rides.
- Ensure referring staff and client understand ride share requirements and process.
- Monitor and track Lyft scheduled, completed, and missed rides in Excel, in real-time.
- Minimize missed ride fees and ensure necessary, timely rescheduling is completed.
- Ensure current and accurate data tracking on both Bucks County and BCOC internal Excel spreadsheets.
- Maintain up-to-date, comprehensive knowledge about community & human services resources, with an emphasis on transportation resources in Bucks County.
- Facilitate collaborative relationships between community resources, county partners and clients.
- Provide direct assistance to potential clients to apply for appropriate community resources (Ex. mental health services, BCT, etc).
- Maintain log and provide screening information regarding CBCM STEPs eligible individuals to Supervisor for follow-up.
- Demonstrate critical thinking and ability to provide continuous evaluation of CBCM Transportation program needs (increase referrals; provide suggestion for program improvement; data enhancement; client success, etc).
Requirements:
- Bachelor’s degree in psychology or related field required
- 2-3 years experience working in mental health field required.
- Must exhibit exceptional professionalism, customer service and de-escalation skills.
- Intermediate computer skills including intermediate proficiency in Excel reporting.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Why are you interested in working for a non profit organization?
- Please describe your proficiency level/experience with Excel.
Experience:
- working with populations with mental health diagnoses: 2 years (Preferred)
Work Location: In person
Salary : $45,000 - $50,000