Move-In Coordinator

Buckner Retirement Services Community: Ventana by Buckner

Location: Dallas, TX - Onsite

Address: 8301 N Central Expy, Dallas, TX 75225

Shift: 8 am - 5 pm, Monday through Friday

Job Schedule: Full-Time

We are seeking a Move-In Coordinator to join our community committed to delivering outstanding service to our residents. As a Move-In Coordinator, you will impact the lives of senior adults through fostering a welcoming and hospitable environment while assisting with public relations activities in order to secure admissions. Join our team and inspire happiness in the lives of others!

What You'll Do:

• Effectively communicate community's retirement programs; increase sales to meet established goals and prospect lead base by using a variety of contacts to include but not limited to: Ventana by Buckner Members, in-house events and seminars, and other community programs.
• Conduct community tours for future Members and other visitors; communicate with Sales Counselor, Director of Marketing/Sales, Executive Director, and other team members to assist with community openings and transfer needs within Independent Living.
• Respond to computer generated, fax and telephone inquiries about community and admission requirements; maintain accurate and complete inquiry files in Marketing and Lead Management Program; and contact prospects by telephone or correspondence to arrange tours or follow up for future admissions. Conduct tours on a flexible schedule, often meeting prospects outside regular business hours that are convenient for them.
• Manage move-in projects by coordinating with other departments and contractors in order to deliver expected results and project completion in assigned timelines.
• Assist with special events for prospects, new members and community organizations on-site.
• Listen attentively and respond effectively to member, resident, and family needs and concerns.
  
  

What You'll Bring:

• Bachelor's degree in communications, marketing, or other related field of study required.
• Requires strong organizational skills and ability to meet deadlines.
• Minimum 1-3 years prior related experience in a hospital or retirement community preferred.
• Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues.
• Requires proficient ability to speak, read and write English.
• A friendly attitude and a servant's heart.
  
  

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Retirement Services:

Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.