Senior Property Manager | Foundry Living

Overlooking the campus of Notre Dame, Foundry At Eddy Street Commons is the premier location for University access while providing an unparalleled lifestyle in South Bend. Our community was built to live in and live around. In the heart of all the action, walk to over 20 restaurants and retailers. Student housing experience is strongly preferred.

The Senior Property Manager is responsible for the overall management of more than 500 units, either one or multiple sites. Responsibilities include marketing, budgeting, financial management, oversight of the physical asset and supervision of staff. The Senior Property Manager will ensure that the properties meet or exceed their financial performance targets and ownership objectives. Financial performance and attainment of ownership objectives will be achieved by ensuring that:

• Revenues are maximized.
• Expenses are carefully monitored and controlled.
• Staffing levels are appropriate.
• Employees are properly on boarded, trained and developed
• Resident satisfaction and customer service is a continual focus
• The properties are maintained to the highest standards with a continual focus on asset preservation and enhancement
• Regulatory compliance and adherence to all legal requirements is reinforced.

Requirements:

Training/Education

• Some college required; Bachelor’s degree highly preferred
• CAM or CPM designation a plus
• Valid driver’s license and reliable private transportation
• Some Travel will be required

Experience/Skills

• Minimum of six years of progressively responsible experience in property management with demonstrated ability to deliver financial results.
• Minimum of two years of supervisory experience; large staff highly preferred
• Experience in financials, budgeting, revenue enhancement and expense control
• Strong track record of successful personnel management – including hiring, training and staff development
• Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P, LRO and Excel

Essential Functions

Financial Performance

• Prepares, submits and successfully manages annual property budgets.
• Ensures that property budget is monitored closely to meet or exceed budgeted NOI and Controllable Cash Flow.
• Develops and implements systems to maximize property revenue and to control operating expenses.
• Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve <1% delinquency by end of month
• Reviews property financial performance continually and prepares monthly variance report to budget.
• Participates in the preparation of financial and ownership reports
• Ensures that all rents and fees are collected on time and deposited.
• Initiates appropriate collection and legal actions for accounts receivable.
• Initiates all purchases within approved spending limits and budget requirements.
• Monitors purchasing and expense control through the periodic approval of invoices and review of property general ledgers.
• Oversees and monitors the bid process for all contract work and looks for efficiencies and economies of scale.
• Ensures that paperwork or reimbursements from property Reserve for Replacement accounts is processed in a timely fashion to minimize financial strain to Buckingham and the properties.
• Identifies/implements ancillary income sources to increase property revenues.
• Manages the process of passing through appropriate fees and utility payments to maximize NOI.

Marketing/Leasing

• Develops and implements an annual marketing plan to maximize occupancy.
• Updates market information and rental comparison survey per policy or at least quarterly.
• Recommends appropriate adjustments to rent levels and/or rental concessions in response to occupancy levels and changes in the marketplace.
• Develops and implements resident retention strategies, including an aggressive lease renewal program.
• Ensures that resident satisfaction is a continual focus.
• Approves all rental applications.
• Ensures that residents are in compliance with all provisions of their leases.
• Inspects vacant apartments for market readiness and ensures that an ample inventory of market ready units is available at all times.

Asset Preservation

• Conducts regular exterior and interior inspections
• Supervises the property maintenance functions through the maintenance supervisor. including scheduling, purchasing, service response, and turnover procedures.
• Establishes and monitors a system for following up with residents on completed service requests.
• Oversees the completion of budgeted, scheduled capital improvement projects.
• Ensures move-in and move-out inspections are completed.
• Oversees and monitors the completion of periodic preventive maintenance procedures.
• Reports potential liability issues and acts to minimize any risk exposure.

Personnel Management

• Recruits, hires, trains, coaches, develops and disciplines on-site staff.
• Administers the compensation program at the property in adherence with the approved budget.
• Completes performance appraisals for all staff semi-annually and ensures that all site employees are reviewed two times each year.
• Ensures staff compliance with all company policies and local, state and federal laws and regulations.
• Establishes periodic performance goals and objectives for each staff person and monitors their attainment.
• Administers established incentive compensation programs for all site positions and ensures the incentive payments are processed correctly and on time.
• Conducts regular staff meetings with to address property performance, policy issues, and other property and Buckingham business.

Administrative Tasks

• Ensures that reports are completed accurately and on time.
• Ensures that record-keeping functions are handled properly.
• Supervises computer data entry of all property information.
• Processes incident reports for injuries or property losses immediately.
• Supervises the eviction and bad debt collection process.
• Ensures compliances with all applicable laws and regulations.
• Other duties as assigned by the RVP; RPM or District Manager