What are the responsibilities and job description for the Front Office Receptionist position at Buckingham Center for Facial Plastic Surgery?
Buckingham Center for Facial Plastic Surgery is a leading healthcare provider dedicated to delivering high-quality patient care. We are currently seeking a reliable, talented, compassionate, and innovative Front Office Receptionist to join our team. As a Front Office Receptionist at Buckingham Center, you will play a vital role in the coordination and delivery of healthcare services. You will work closely with our healthcare professionals and team to ensure the refined and efficient operation of our medical practice is upheld.
Key Responsibilities:
- Incoming and outgoing phone calls
- Scheduling patient appointments with meticulous attention to detail and precision.
- Check-in/check-out guests, process payments, and provide invoices or receipts.
- Ensure accuracy and completeness of patient accounts and billing.
- Maintain a clean and organized workspace and surrounding area(s).
- Collaborate with the front office team to ensure an unforgettable, high quality, and seamless guest experience.
- Strong communication and interpersonal skills
- Attention to detail and the ability to multitask
- Proficiency in electronic health record (EHR) systems is preferred
- Knowledge of medical terminology and procedures is preferred
- Previous job experience in a medical practice or healthcare setting is preferred
- Adhere to company policies and procedures, including privacy and security measures.
Qualifications:
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role is a plus.
- Proficiency in using standard office equipment, including computers, printers, and multi-line phone systems.
- Strong communication skills, both verbal and written.
- Excellent organizational and time-management abilities.
- A friendly and approachable personality with a commitment to outstanding customer service and team collaboration.
- Ability to maintain professionalism under pressure and handle sensitive information with discretion.
Office hours are Monday - Thursday 7:15 am to 4:00 pm, Friday 7:15 am to 12:00 pm
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Ability to Relocate:
- Austin, TX 78746: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23