Administrative Professional

We are seeking a detail-oriented and organized Administrative Professional 3 to support claims processing and administrative operations. The ideal candidate will have recent administrative experience, strong Microsoft Office skills, particularly Excel, and the ability to review, verify, and process claims accurately.

This position requires excellent attention to detail, strong research and analytical abilities, and professional communication skills when interacting with claimants and reporting agents.

• Examine, review, verify, and process claims in accordance with established procedures.

• Collect and review background information to determine claim validity.

• Ensure compliance with applicable Unclaimed Funds Laws and regulations.

• Communicate professionally with claimants and reporting agents to obtain information and resolve inquiries.

• Analyze reports, forms, and supporting documentation submitted with claims.

• Research and process complex claims requiring detailed investigation and verification.

• Serve as the primary point of contact for incoming claimants.

• Maintain accurate records and documentation throughout the claims processing cycle.

• Perform general administrative and office support duties as needed.

• Utilize Microsoft Office applications, particularly Excel, to manage information and support daily operations.

• Minimum of 2 years of recent administrative experience in a professional office environment.

• Some college education required.

• Strong administrative, organizational, and multitasking skills.

• Excellent attention to detail and accuracy.

• Strong computer skills with proficiency in Microsoft Office, especially Excel.

• Ability to review documents, analyze information, and conduct detailed research.

• Strong written and verbal communication skills.

• Ability to communicate professionally with claimants and other stakeholders.

• Solid and consistent work history demonstrating reliability and professional commitment.

The ideal candidate will have experience in one or more of the following areas:

• Claims processing and verification.

• Document review and records management.

• Financial or administrative data processing.

• Research and analysis of forms and supporting documentation.

• Customer service and claimant communication.

• Compliance-related administrative functions.