Customer Service Representative - 16

Description

Reports To: Store Manager
Job Summary: The Customer Service Representative is the face of Blue Water and who offers our guests extraordinary customer service by being aware of the customer needs and speed of service. Cashiers also maintain the cleanliness of our stores and the safety of our guests.

List of Responsibilities:
(Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs)

• Greet customers as they enter the store, be friendly and helpful, provide prompt, courteous service, and thank our customers
• Set an example to other associates for excellent customer service
• Handle customer complaints professionally and respectfully
• Maintain property and equipment to ensure customers have a safe and pleasant shopping environment
• Maintain excellent customer service by cooperating and communicating professionally with other associates
• Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy
• Accurately make change by counting it back to the customer
• Clean and dust counters and shelves
• Stock merchandise on the shelves and fixture
• Stock the coolers and freezers
• Make coffee and maintain fountain product and equipment
• Sweep and mop the floors
• Clean and maintain the restrooms
• Empty the trash
• Clean gasoline dispensers and gas islands
• Stock gas island service centers
• Assist in maintaining an acceptable mystery shop results/score.
• Complete various other jobs as assigned by the store manager and/or assistant manager

Requirements

High School Diploma or General Equivalency Diploma (GED preferred.
Ability to work flexible hours, nights, weekends and holidays
Ability to multi-task recommended.
Ability to cross-train and support working at all stations based on business needs.
Background check required. 

Other information:

Salary : $14 - $16