What are the responsibilities and job description for the Customer Service position at Buck Lumber & Building Supply?
Description
The Customer Service Representative supports daily lumberyard operations by assisting customers with product returns, order processing, and general inquiries. This role requires strong communication skills, basic construction or building-materials knowledge or willingness to learn, and the ability to work in a fast-paced, physical environment. The CSR ensures customers receive accurate information, efficient service, and a positive overall experience.
Requirements
- Resolve customer issues, returns, and product questions professionally.
- Assist with phone inquiries and inventory checks
- Work closely with yard staff to fulfill orders
- Maintain a clean, organized counter area