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Customer Service - Swing Shift

Buchanan Hauling and Rigging Inc.
Fort Wayne, IN Full Time
POSTED ON 11/18/2025 CLOSED ON 2/3/2026

What are the responsibilities and job description for the Customer Service - Swing Shift position at Buchanan Hauling and Rigging Inc.?

Customer Service - Swing Shift - Fort Wayne, IN
At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

You can work an alternate schedule, only working 26 weeks/year, but getting paid for 52! This schedule runs 12 hours/day 7 days on and 7 days off, 7pm to 7am. If you’re looking for a great career with a dynamic company, join us at Buchanan.


Pay, Benefits, And More
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You’ll Do On a Typical Day
  • Track Expedite and Non-Expedite shipments according to nightly notes provided
  • Order Entry; Imaging Paperwork
  • Broker freight, when available
  • Update Expedite Websites, McLeod, and any other formats necessary on each shipment
  • Update Customers with tracking information, when requested
  • Communicate with Account Managers/Carrier Sales Specialists via morning hand-off
  • Learn to bid freight directly with customers
  • Work on collecting paperwork from the unbilled report
  • Other duties as assigned
Be part of something big.

Salary.com Estimation for Customer Service - Swing Shift in Fort Wayne, IN
$50,555 to $62,261
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