What are the responsibilities and job description for the Cemetery Administrator position at Buchanan Group (BGI)?
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Cemetery Administrator
Indianapolis, IN
We are seeking a compassionate, career-oriented Cemetery Administrator to support our in-office operations. The ideal candidate is self-motivated, organized, and committed to delivering exceptional service to families during their time of need. This role requires professionalism, attention to detail, and the ability to work both independently and as part of a team.
Key Responsibilities
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee with this qualification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.
Cemetery Administrator
Indianapolis, IN
We are seeking a compassionate, career-oriented Cemetery Administrator to support our in-office operations. The ideal candidate is self-motivated, organized, and committed to delivering exceptional service to families during their time of need. This role requires professionalism, attention to detail, and the ability to work both independently and as part of a team.
Key Responsibilities
- Maintain and update electronic records using industry-specific databases.
- Ensure reliable transportation for occasional travel between locations.
- Provide broad administrative support across departments as needed, including at our other west-side facility.
- Review and submit orders promptly and accurately.
- Produce daily activity reports for the location, including all transactions for the day.
- Handle basic accounts receivable tasks, including conveying open balances to clients and sales staff.
- Communicate with families, internal staff, and external partners with empathy and professionalism.
- Create and maintain client files and reference documents.
- Excellent knowledge of Microsoft Office products (Word, Outlook) and general computer proficiency.
- Strong attention to detail and data accuracy.
- Effective time management and ability to prioritize tasks.
- Clear, compassionate communication skills.
- Critical thinking and problem-solving ability.
- Professionalism, integrity, and discretion in sensitive situations.
- High school diploma or equivalent.
- Minimum of 2 years of office administration experience preferred (other relevant experience and education considered).
- Experience in funeral, cemetery, or related service industries is a plus.
- Office-based role with occasional travel to another west-side facility.
- Must be available for an average of two Saturdays per month.
- Collaborative team environment with thorough training provided.
- Professional setting requiring empathy and discretion when assisting families.
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance
- Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
- Paid Time Off (PTO)
- 401(k) with Employer Matching
- Employee Discounts
- Tuition Reimbursement
- Wellness Reimbursement Program
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee with this qualification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.