What are the responsibilities and job description for the Collections Specialist position at Bucar Group?
Company Overview
Bucar Group specializes in delivering tailored business-to-business solutions across diverse industries, helping organizations reduce costs, enhance efficiency, and boost profitability. We partner with clients as a co-source provider to manage non-core functions, leveraging advanced technology and industry expertise to deliver cost-effective, high-quality services that feel like an in-house extension.
Job Summary
We are seeking a dynamic and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing accounts receivable, conducting debt collection negotiations, and ensuring compliance with financial regulations. Your proactive approach will help optimize revenue cycle management while maintaining excellent client relationships through effective communication and negotiation skills.
Duties
- Manage collections accounts by contacting clients via phone and email to follow up on overdue payments
- Negotiate repayment plans and resolve billing disputes while adhering to consumer protection laws and industry regulations
- Reconcile accounts receivable transactions using accounting software and Excel data analysis techniques
- Maintain accurate records of collection activities, client communications, and account statuses
- Ensure compliance with financial regulatory standards and confidentiality protocols when handling sensitive information
- Perform account analysis to identify delinquent accounts and develop strategies for recovery
- Collaborate with accounts payable teams to resolve discrepancies and facilitate smooth revenue cycle processes
Skills
- Proven experience in medical collections, accounts receivable, or debt collection negotiation
- Strong knowledge of financial concepts, industry regulations, and consumer protection laws related to collections
- Excellent phone etiquette paired with effective client communication skills
- Proficiency in Microsoft Office Suite, especially Excel for data analysis and account reconciliation
- Familiarity with accounting software and financial software platforms used in revenue cycle management
- Ability to handle confidential information with integrity and professionalism
- Strong negotiation skills combined with a customer service-oriented mindset
- Knowledge of telemarketing techniques and phone communication best practices
- Basic math skills for account analysis, debits & credits, and financial calculations
- Understanding of industry-specific financial regulations and compliance standards
Join us as a Collections Specialist to play a vital role in safeguarding our financial health while delivering exceptional service. Your expertise will help us maintain strong client relationships and ensure our organization’s continued success!
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
- Paid training
Work Location: Hybrid remote in Pittsburgh, PA 15212
Salary : $18 - $20