What are the responsibilities and job description for the Director of HR position at Bubble?
Reporting to: Founder & CEO
Department: Human Resources
Location: New York (5 days/week, in-office)
Salary: $105,000 - $130,000
About Bubble
Bubble is a fast-growing skincare brand redefining what clinical skincare looks like for a new generation. Dermatologist-developed and community-powered, Bubble combines clinical credibility with cultural relevance at scale. The brand is distributed across 17,000 retail doors and continues to grow rapidly across mass retail and digital channels.
We are entering a critical phase of growth where team quality, operational discipline, and execution will define the next chapter.
The Opportunity
We are seeking a Director of Human Resources to lead and run the full people function at Bubble.
This is a hands-on leadership role responsible for building strong systems, ensuring compliance, driving accountability, and managing all core HR operations as the company scales. This role is ideal for someone who thrives in a fast-paced, high-growth environment and is motivated by ownership and execution.
You will report directly to the Founder & CEO and work closely with the leadership team.
Key Responsibilities
Performance Management & Accountability
Department: Human Resources
Location: New York (5 days/week, in-office)
Salary: $105,000 - $130,000
About Bubble
Bubble is a fast-growing skincare brand redefining what clinical skincare looks like for a new generation. Dermatologist-developed and community-powered, Bubble combines clinical credibility with cultural relevance at scale. The brand is distributed across 17,000 retail doors and continues to grow rapidly across mass retail and digital channels.
We are entering a critical phase of growth where team quality, operational discipline, and execution will define the next chapter.
The Opportunity
We are seeking a Director of Human Resources to lead and run the full people function at Bubble.
This is a hands-on leadership role responsible for building strong systems, ensuring compliance, driving accountability, and managing all core HR operations as the company scales. This role is ideal for someone who thrives in a fast-paced, high-growth environment and is motivated by ownership and execution.
You will report directly to the Founder & CEO and work closely with the leadership team.
Key Responsibilities
Performance Management & Accountability
- Own and execute company-wide performance review cycles (quarterly and annual)
- Ensure all managers deliver clear, consistent, and timely feedback
- Build and maintain performance frameworks that drive accountability and clarity
- Partner with leadership to address underperformance quickly and effectively
- Define and reinforce expectations for roles, responsibilities, and success metrics
- Lead full-cycle recruiting across all functions
- Partner with Talent Acquisition Specialist and hiring managers to define role requirements and candidate profiles
- Build proactive sourcing strategies and pipelines
- Strengthen internal recruiting capabilities and reduce reliance on external agencies
- Own ATS (Greenhouse) and ensure consistent, high-quality hiring processes
- Own all day-to-day HR operations end-to-end in partnership with HR Manager
- Manage onboarding and offboarding processes to ensure a seamless employee experience
- Maintain employee records, HRIS systems, and documentation with accuracy and consistency
- Ensure all HR policies are clear, up to date, and properly implemented
- Oversee benefits administration, including enrollments, renewals, and employee support
- Manage and continuously improve HR workflows, systems, and internal processes
- Oversee payroll processes in partnership with Finance, ensuring accuracy and timeliness
- Ensure proper handling of employee compensation, bonuses, and adjustments
- Support compensation planning, including salary benchmarking and offer structuring
- Ensure compliance with all wage and hour laws, including overtime and classification
- Ensure full compliance with all federal, state, and local employment laws and regulations
- Maintain and update employee handbook, policies, and required documentation
- Oversee proper employee classification (exempt/non-exempt, contractor vs employee)
- Ensure compliance with workplace requirements (harassment training, labor postings, etc.)
- Manage audits, reporting requirements, and any employment-related legal matters
- Partner with legal counsel when needed to mitigate risk and ensure best practices
- Partner with leadership on org structure, workforce planning, and team development
- Identify people-related challenges early and drive practical solutions
- Support managers in building strong, high-performing teams
- Ensure new hires are effectively onboarded and set up for success
- Maintain a high-performance, respectful, and accountable work environment
- Handle employee relations issues with professionalism, discretion, and speed
- Conduct investigations and resolve workplace concerns when necessary
- Ensure consistency and fairness in all people-related decisions
- Reinforce company standards and expectations as the organization grows
- 7–10 years of HR experience, preferably within a high-growth consumer, retail, or startup environment
- Experience managing HR for organizations with 50–150 employees
- Strong experience across HR operations, compliance, payroll, and employee relations
- Proven ability to run performance management processes effectively
- Hands-on recruiting experience with a strong talent bar
- Familiarity with HRIS and ATS systems - ADP (Greenhouse preferred)
- Highly organized with strong operational and execution skills
- Clear, direct communicator with strong judgment and discretion
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Performance management is consistent, timely, and effective across the company
- Hiring processes are structured, efficient, and delivering strong talent
- Payroll and HR operations run accurately and without issues
- Compliance standards are fully met with minimal risk exposure
- Managers are supported, aligned, and accountable
- The organization is set up to scale with clarity, structure, and discipline
Salary : $105,000 - $130,000