What are the responsibilities and job description for the Operations Associate position at Bubble Goods?
About Bubble Goods: Bubble Goods is building the largest selection of healthy, better-for-you, independent labels in the US, culminating in a one-stop-shop digital grocery experience for customers nationwide. Bubble Goods is on a mission to change the landscape of our food system by removing the limits of previous big food manufacturing and distribution by leveraging a lean, digitally native marketplace in order to improve both shopper and new brand experiences. Bubble Goods shoppers have access to 2000 independent and diverse food brands from across the USA.
Our team prides itself on providing an environment that encourages growth, giving you the opportunity to lead projects and own the work you do. We like to think of ourselves as being as analytical as we are creative. There is a method to deliver the deliciousness. We are driven by our principles rooted in quality and committed to providing the best consumer experience. We're constantly looking for chances to create a more inclusive, fun, collaborative, and effective work environment.
We need a builder who runs toward ambiguity. Someone energized by "we've never done this before" and who gets suspicious when told "this is how it's always been done." You'll run experiments instead of debates, iterate based on real feedback, and move fast without breaking things (too much).
One day you're writing SQL queries to diagnose conversion drops, the next you're on calls with sellers figuring out why onboarding feels broken. Both days, you're building something that matters.
If you start side projects for fun and measure success by impact, let's talk.
The team at Bubble Goods has deep industry knowledge and experience in the food, wellness, technology, and media space, hailing from notable companies: Daily Harvest, Poshmark, Wish, DoorDash, Gust, and Hu Kitchen.
Marketplace Operations
- Drive profitability by helping sellers succeed faster while reducing cost-to-serve
- Build operations that scale: what takes 10 hours today should take 1 hour at 10x volume
- Write SQL queries, build dashboards, and turn insights into experiments that ship weekly
- Lead cross-functional projects with Product, Engineering, and Marketing
Seller Success & Engagement
- Own seller journey end-to-end: acquisition, activation, growth, retention
- Build trusted relationships as the face of Bubble Goods to our sellers
- Transform seller onboarding to competitive advantage, accelerating time to value
- Empower sellers to list their products for optimal conversion and seamlessly fulfill orders
Required:
- Mission-Driven: Passionate about clean food and supporting independent brands
- Experience: 2-4 years in operations/consulting/strategy at high-growth startup
- Builder Mindset: Ship solutions that drive tangible impact, not just identify problems
- Data Fluency: Strong SQL and BI tools (Tableau, Metabase, Sigma)
- High EQ: Intellectually curious, empathy to form relationships with core audiences
- Clear Communicator: Comfortable explaining Shopify inventory settings at a farmer’s market and a technical bug to executive leadership
You'll Thrive If You: Think in systems | Make decisions with imperfect information | Balance tactical execution with strategic thinking | Use data to act, not delay
Bonus: CPG/marketplace experience, Shopify knowledge, no-code tools (Zapier, Retool)
- Equity in a growing company
- Hybrid flexibility
- Smart, collaborative teammates
- Summer Fridays generous PTO
- Snacks on snacks on snacks
