What are the responsibilities and job description for the Korean -Dental Treatment Coordinator position at btyDENTAL WA Group?
Job Title: Korean-Speaking Administrative Assistant (Dental Treatment Coordinator)
Required: Willingness to Travel within the North Region
Job Summary:
We are looking for a motivated and compassionate Korean-speaking Administrative Assistant / Dental Treatment Coordinator to join our team. In this role, you will play an important part in supporting patients through their dental treatment journey-helping them understand their care options and ensuring a smooth, positive experience from consultation to completion.
This position serves as a key link between patients and the dental team, supporting treatment coordination, scheduling, insurance processing, and financial discussions.
Key Responsibilities:
- Clearly present and explain dental treatment plans to patients in a professional and friendly manner
- Discuss treatment costs, insurance coverage, and available payment options
- Coordinate and schedule patient appointments for recommended treatments
- Verify insurance benefits and assist with pre-authorizations when needed
- Follow up with patients regarding pending or unscheduled treatments
- Maintain accurate and up-to-date patient records and documentation
- Work closely with the dental team to ensure smooth daily operations
- Respond to patient questions regarding treatment plans and billing concerns
Qualifications:
- Previous experience in a dental or healthcare setting is preferred
- Strong knowledge or willingness to learn dental terminology and insurance processes
- Excellent communication skills in Korean and English
- Strong organizational skills and ability to multitask
- Comfortable using dental software and basic computer systems
- Willingness to travel within the North Region as required
Skills & Competencies:
- Strong patient/customer service mindset
- Attention to detail and accuracy
- Problem-solving and adaptability
- Ability to maintain confidentiality and professionalism
- Team player with a positive attitude
Why Join Us:
We offer a supportive and collaborative environment where you can grow your skills, work closely with a dedicated dental team, and make a meaningful impact on patient care every day.
Salary : $20 - $27