What are the responsibilities and job description for the Customer Onboarding Specialist position at BTX Global Logistics?
Customer Onboarding Specialist
BTX Global Logistics is seeking a talented and professional individual with a track record of success within the global freight forwarding industry. The Customer Onboarding Specialist is responsible for supporting our customer base. This position reports to the Credit & Collections Director and will support all business units across North America.
The ideal applicant will review the creditworthiness of businesses to determine the risk involved in extending credit. The Customer Onboarding Specialist will be a key member of the BTX Global Logistics team.
Responsibilities Include but Not Limited To:
· Ability to analyze business credit to identify the degree of risk involved in extending credit.
· Request and advise maximum amount of credit insurance available for each individual company.
· Obtain bank and vendor references as needed.
· Review agency reserves to confirm balances are sufficient.
· Compile information to ensure all documents have been submitted and applications have been completed.
· Strong organizational skills
· Prepare comprehensive risk assessment reports to evaluate credit requests and provide data approval or denial recommendations.
· Perform other related duties as assigned by Director of the Credit & Collections Department.
Summary of Experience and Education:
- High School degree or equivalent
- 5-7 years of previous Accounts Receivable/Credit experience
- Experience in a transportation industry a plus
Knowledge, Skills, and Abilities:
· Excellent verbal and written communication skills.
· Proficient in Microsoft Office Suite or related software, as well as analysis software.
· Strong understanding of relevant equipment, policies, procedures, and strategies used in credit analysis.
· Ability to identify and investigate discrepancies and problems.
· Euler and D&B Credit experience a plus.
· Proven diverse background in all aspects of credit within a logistics environment a plus.
Additional Information:
BTX Global Logistics is a global transportation and logistics organization with over 30 regional branches in the U.S. and Canada. The Customer Onboarding Specialist will be expected to aid in the transformational change of this organization due to its continual and rapid growth.
Type: Full-time, Non-Exempt
Industries: Logistics and Supply Chain
Compensation: Salary Commensurate with Experience
Benefits: Competitive
Travel: N/A
Locations: Corporate Office (Shelton, CT)
BTX is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. BTX does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Pay: $49,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $49,000 - $52,000