What are the responsibilities and job description for the Driver position at BTS Transport?
Company Description BTS Transport is a Dallas-based non-emergency medical transportation company dedicated to providing safe, reliable, and accessible transportation for medical appointments, treatments, and daily travel needs. The company serves seniors, individuals with disabilities, and passengers with limited mobility across the Dallas–Fort Worth area. BTS Transport focuses on professionalism, care, and consistency to support access to healthcare and community services. Team members contribute directly to improving quality of life by ensuring riders reach their destinations comfortably and on time. The organization values dependable service, respect, and a strong commitment to community care.
Role Description The Driver role at BTS Transport is a full-time, on-site position based in Dallas, TX. Drivers are responsible for safely operating company vehicles, transporting passengers to and from medical appointments, treatments, and other approved destinations within the Dallas–Fort Worth area. Day-to-day tasks include following scheduled routes, assisting passengers with boarding and exiting vehicles when needed, and ensuring vehicles are clean, fueled, and in good working condition. Drivers are expected to maintain accurate trip logs, follow all traffic and safety regulations, and communicate any delays or issues to dispatch. The role involves interacting courteously with passengers, providing a supportive and respectful experience, and adhering to company policies and procedures related to safety, confidentiality, and customer care.
Qualifications
- Candidates should possess strong driving skills and experience operating vehicles.
- Candidates should possess a valid DL with a clean driving record.
- Candidates should possess effective communication skills to coordinate with dispatch, healthcare facilities, and passengers.
- Candidates should possess customer service skills to provide courteous, patient-focused transportation for diverse riders.
- Ability to follow safety protocols, traffic laws, and company procedures consistently.
- Reliability and punctuality, with the ability to manage time and routes effectively.
- Physical ability to assist passengers with limited mobility in entering and exiting vehicles, as needed.
- High school diploma or equivalent preferred; prior non-emergency medical transportation or professional driving experience is a plus.