Business Analyst, NetSuite Practice

• Provide NetSuite assistance and support to new clients and existing clients
• Complete assigned tasks on time and within allocated hours
• Maintain time tracking system with timely and accurate entries on the same day the work tasks and activities are done
• Comfortable with leading frequent phone interaction/video chat with clients and the internal team
• Effectively communicate with other individuals or groups both written and verbally
• Interact with clients to understand their business requirements/needs and provide guidance
• Document requirements and articulate high-level solutions to the clients
• Solve issues by utilizing analytical and problem-solving skills and working as a team
• Functionally design solutions, create test scripts, test development work for quality and coordinate installation of deliverables from Sandbox into production
• Provide functional training to clients as needed
• Work as a collaborative team member effectively with others in the company
• Responsible for successful client satisfaction and possesses the ability to respond to customers in a timely and efficient manner
• Assist with data migration and other tasks assigned by Solution Architects
• Assist with Personalization sessions, requirements, documentation, configurations, and walk throughs
• Assist with unit testing

• Follow company procedures and security practices
• Present, attend and participate in BTM meetings and training opportunities as required
• May perform other job-related duties as assigned

• At least 2 years in a NetSuite role
• 4-year degree preferred
• Tools/Systems: NetSuite, Bugzilla, MS Office, Excel
• Excellent written and verbal communication
• The individual must be competent to work within NetSuite’s core functionality
• Experience with any third-party applications is a plus
• Functionally familiar with many facets of NetSuite Financial Management such as Order to Cash, Procure to Pay, Item Management and Record to Report
• Experience working for product or services-based companies with an existing instance of NetSuite but has desire to get into Consulting
• Experience & understanding Business Financials and Accounting is required
• Knowledge of Advanced Manufacturing and Demand Planning, Order Processing, Inventory Management, CRM, or Data Analysis is preferred

• Ability to handle and be trusted with confidential and/or sensitive information
• Ability to work in a fast-paced, constantly changing environment
• Ability to be flexible and to handle multiple projects in an organized, timely manner
• Ability to problem-solve, work under pressure, and to effectively manage stress
• Proactive, team player, innovative thinker
• Personable, professional image with internal team members and external clients
• Travel may be required

BTM Global is an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran.

View our commitment at: EEO is the law. If you need special assistance or an accommodation during the application process, please contact us at careers@btmglobal.com and ask to speak to a Human Resources representative.