What are the responsibilities and job description for the Logistic Operation Staff position at BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
Strong customer orientation and strong negotiating skills
Background in import logistics, global import operations, and Customs Compliance
Develops and maintains operational plans to include all business requirements of customers
Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
Reviews KPIs for each business and performance regularly for customer satisfaction
Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
Performs ad-hoc reporting, as required
Performs other job-related duties as required
Requirements/Qualifications:
Must have a minimum of 3 years of experience in logistics operations (import/export/trucking, etc.)
Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) for Sr. Staff level
Warehouse (WMS) experience preferred
Strong Excel spreadsheet and PowerPoint preparation skills
Highly organized with the ability to manage multiple projects while paying close attention to detail
Bilingual in English and Korean preferred
Excellent analytical and problem-solving skills
Great interpersonal skills, with the ability to communicate openly and effectively
Works well under pressure and has a sense of urgency
Strong work ethic
Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word
Bachelor’s Degree preferred