What are the responsibilities and job description for the QA position at BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- Develop and execute comprehensive test plans, test cases, and test scripts for AEM-based websites and digital service request processes.
- Collaborate with development teams to review requirements, user stories, and acceptance criteria to ensure testability and clarity.
- Perform functional, regression, integration, and performance testing of web applications and digital service request workflows.
- Identify and document software defects, including reproduction steps and expected results, using issue tracking systems such as JIRA.
- Conduct exploratory testing to uncover hidden defects and verify user experience consistency across different devices and browsers.
- Participate in design and architecture reviews to provide input on testability, scalability, and performance considerations.
- Work closely with business analysts, developers, and project managers to prioritize and resolve reported issues in a timely manner.
- Contribute to the continuous improvement of QA processes, tools, and methodologies to enhance efficiency and effectiveness.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5 Plus years of experience in quality assurance/testing roles, preferably in digital/web development projects.
- Proficiency in Adobe Experience Manager (AEM) or any content management system and familiarity with digital service request processes.
- Strong understanding of software testing principles, methodologies, and best practices.
- Experience with test automation tools and frameworks (e.g., Selenium, Cypress) is a plus.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Effective communication and collaboration skills with the ability to work in a fast-paced, dynamic environment.
- Familiarity with Agile development methodologies and tools such as JIRA.
- Korean/English speaking bilingual is a plus
Preferred Qualifications:
- Experience with GIT and Jenkins.
- Knowledge of performance testing tools and techniques (e.g., JMeter, LoadRunner).
- Understanding of web accessibility standards and testing methodologies (e.g., WCAG).