What are the responsibilities and job description for the Teller position at BTC Bank?
About BTC Bank
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Tipton, MO location
Hours: 40 hours per week, M-F 8-5, including Saturday rotation.
Job Purpose: The Teller is responsible for receiving and disbursing funds while accurately maintaining records of cash and negotiable instruments. This role supports customers by providing friendly, knowledgeable, and efficient service, helping meet their financial needs while ensuring a positive banking experience.
Duties and Responsibilities:
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Cashes checks and process withdrawals; pays out money after verification of signatures and customer balances.
- Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificate of deposit, safe deposit boxes, traveler’s checks and money orders.
- Receives mortgage, consumer loan and other payments and ensures the payments match balances due.
- Places holds on accounts for uncollected funds.
- Counts, checks and packages coins and currency.
- Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
- Ensures that the teller station is properly stocked with forms, supplies, etc.
- Reports malfunctions of teller terminals and other equipment used at the teller station.
- Is responsible for checking night depository bags and recording proper information in the financial institution’s forms.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous cash handling experience preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
- This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to communicate effectively with others.
To learn more about BTC Bank visit www.btcbank.bank!
EOE/Veterans/Disabled