Solutions Engineer II

Solutions Engineer II - ERP Customization & Integration ***Contract to Hire***

Department: Solutions - Technical Services

Location: Tampa, Florida and/or Remote

Summary of Duties & Responsibilities:

The Solutions Engineer II is a mid-level role responsible for delivering moderately complex ERP solutions. This individual works with cross-functional teams to translate business needs into system enhancements, troubleshoot issues, and drive integration initiatives. The role blends hands-on development with business process understanding to support scalable BST ERP growth.

Essential Functions

ERP Development and Customization:

• Develop custom ERP modules, and Integrations.
• Create and refine reports, scripts, and automated workflows.
• Contribute to integration and data migration activities.

System Analysis and Troubleshooting:

• Analyze and resolve ERP issues affecting users and operations.
• Perform testing and validation for system changes.
• Ensure data integrity across ERP-related systems.

Collaboration and Requirements Gathering:

• Collaborate with stakeholders to define detailed requirements.
• Lead small discovery sessions to gather process and system inputs.
• Provide technical assistance during ERP upgrades and rollouts.

Estimating and Planning:

• Contribute to estimates for development tasks and timelines.
• Identify dependencies and propose solutions to reduce risk.

Documentation and Compliance:

• Maintain accurate technical documentation and change logs.
• Adhere to data governance and security policies.

Continuous Improvement:

• Research tools and features that improve system performance.
• Recommend enhancements to ERP functionality based on user feedback.

Skills & Competencies

• Solid understanding of ERP platforms (e.g. BST, Deltek, NetSuite, Dynamics 365).
• Proficient in SQL, C#, REST/SOAP APIs, SSRS, and other languages.
• Experience with API design/consumption.
• Strong troubleshooting, analysis, and organizational skills.
• Comfortable working independently or as part of a team.
• Effective communicator with both technical and business stakeholders.

Team Support/Leadership

• Offer peer support and share technical knowledge with junior staff.
• Contribute to onboarding documentation and knowledge base.
• Represent the development team in cross-department meetings as needed.
• Performs other related duties as directed.

Education or Prior Work Experience

Education:

• Bachelor’s degree in computer science, Information Systems, Software Engineering, or a related field.

Experience:

• 2 years

Reports to: Manager, Technical Services

Number Supervised: 0

Travel: Some travel possible, but not extensive

Classification: Non-Exempt

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.