What are the responsibilities and job description for the Vice President, Operations - Facilities Management position at BSD Business Consulting?
Location: Remote -Nationwide U.S.
Travel: Approximately 50% national travel
Industry: Facilities Services / K-12 Education
Experience: 10 years
Education: Bachelor’s degree or equivalent experience
Visa Sponsorship: Not available
Relocation: Not required
We are seeking an experienced Vice President of Operations to lead a large, multi-state K-12 Facilities Management portfolio. This executive will oversee approximately 30 client accounts, $130–$140M in managed volume, and 10 direct reports.
The role is responsible for operational excellence, client relationships, financial performance, growth, safety, talent development, succession planning, and strategic execution across a geographically dispersed organization.
Key Responsibilities- Lead complex, multi-site Facilities Management operations across a national footprint.
- Drive operational excellence, financial performance, safety, client satisfaction, and growth.
- Lead and develop approximately 10 direct reports and broader cross-functional teams.
- Build trusted relationships with senior client stakeholders and support client retention and account growth.
- Lead talent development, succession planning, workforce planning, and performance management.
- Guide teams through growth, change, and organizational transformation.
- Use KPIs, dashboards, and operational data to improve performance and decision-making.
- Drive continuous improvement, accountability, and consistent service delivery across approximately 30 accounts.
- Bachelor’s degree or equivalent experience.
- 10 years of management experience and 10 years of related experience.
- Significant leadership experience in Facilities Management / Facilities Operations.
- VP-level or comparable experience leading complex multi-location, multi-state, or national operations.
- Experience leading large, cross-functional and geographically dispersed teams.
- Demonstrated success in operational excellence, strategic execution, and long-term growth.
- Strong executive presence and client relationship management skills.
- Proven experience in talent development, succession planning, and building high-performing teams.
- Data-driven approach to operational and performance management.
- Ability to travel approximately 50% nationally.
- K-12, education, or other complex institutional Facilities Management experience.
- Responsibility for a large multi-account facilities portfolio.
- Experience with financial performance, client retention, and business growth.
- Experience leading organizations through transformation and continuous improvement.
Prior experience with an outsourced Facilities Management provider is not required. Candidates must, however, demonstrate substantial executive-level leadership of complex, multi-location Facilities Management operations.