What are the responsibilities and job description for the Patient Service Representative position at Bryn Mawr Medical Specialists Association?
About Us
For more than 52 years, the medical experts of BMMSA have been providing personalized care to patients in the Philadelphia region. Our patients have seamless access to 80 highly trained physicians in 11 specialties and primary care. This integration of primary and specialty care allows our providers to improve communication by using a shared medical chart at various stages of care. Our physicians, nurses and staff work as a team to provide comprehensive, patient-centered care with a “whole person” approach.
Job Description
We have several openings for full-time Patient Service Representatives to join our growing team. Our ideal candidate is organized, dedicated, and passionate about patient care. Medical office experience is preferred but not necessary for this position. If you are looking to work in a fast-paced medical office with a strong team, apply here!
Responsibilities:
- Greet and check-in patients as they arrive at the medical office
- Collect and update patient information, including medical history and insurance details
- Schedule appointments for patients and assist with rescheduling as needed
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Verify insurance coverage and process insurance claims
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative support tasks, such as filing, scanning, and data entry
- Collaborate with healthcare providers and other staff members to ensure smooth operations
Qualifications:
- Previous experience working in a medical office is preferred but not required
- Familiarity with medical terminology and procedures is a plus
- Strong communication skills, both verbal and written
- Excellent customer service skills and ability to interact with patients in a compassionate manner
- Proficient in using computer systems for scheduling, data entry, and record keeping
- Attention to detail and ability to multitask in a fast-paced environment
We offer a competitive compensation and benefits package for qualified candidates. If you are looking for an opportunity to work in a dynamic healthcare setting and provide essential support to patients, please apply now.
For questions or concerns, please contact Ali Gorson at 484-272-3270 ext. 3026 or agorsonmarrow@bmmsa.com.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Salary : $18 - $21