Hospitality Administrative & Human Resources (HR) Associate - 2+ yrs exp required

Administrative & HR Associate

Bryce Resort Accounting, HR & Administration

Full-Time Year-Round Non-Supervisory

POSITION SUMMARY

The Administrative & HR Associate provides day-to-day administrative, front-desk, and entry-level HR support for Bryce Resort’s operations. This role assists with onboarding logistics, recordkeeping, and routine financial administration, while serving as a friendly, reliable point of contact for guests, members, and staff.

This is an HR support-level position: more complex HR decisions and compliance matters remain with the Director of Finance & HR, with this role assisting and executing under that guidance.

On the finance side, this role owns daily reconciliations, operational reporting, and the accuracy of monthly financial and government submissions under the guidance of the Director of Finance & HR.

KEY RESPONSIBILITIES

Human Resources

• Assist with new-hire onboarding lifecycle — recruiting coordination, collecting paperwork, scheduling and providing orientations.
• Maintain tracking logs for employee certifications, required permits, and training completion.
• Conduct or coordinate background checks, DMV record checks, and other employee eligibility verifications as requested.
• Provide front-line administrative support for employee benefits enrollment (distributing forms, answering basic questions, routing complex issues).
• Assist with maintaining compliance with federal, state and local employment laws and best practices; review and assist with updating HR policies as needed.
• Support employee recognition events and morale initiatives.
• Coordinate and manage the J-1 seasonal internal student work visa program.

Finance & Administrative

• Audit, reconcile, and close daily departmental financial reports; investigate and correct discrepancies.
• Update and balance company checkbooks, daily ledgers, and the General Ledger.
• Prepare and file monthly, semi-annual, and annual government reports and sales tax submissions.
• Handle all membership updates (yearly and monthly), activity passes, membership passes, and front-desk POS transactions.
• Count and balance daily operating cash funds when assistance is needed to the General Cashier.
• Assist with phone coverage and guest/member inquiries at the front desk.
• Support the Director of Finance & HR with miscellaneous administrative and departmental tasks as assigned.

Systems & Technology

• Support the Resort’s online booking engine — updating seasonal assets, pricing, and content.
• Assist with POS system integrations, updates, troubleshooting, and staff training.

QUALIFICATIONS & KEY SKILLS

• Experience: 2 years of combined experience in hospitality administration, bookkeeping, or human resources.
• HR Knowledge: General familiarity with employee lifecycle processes; willingness to learn HR compliance basics.
• Financial Acumen: Familiarity with bookkeeping, daily reconciliations, ledger management, and sales tax filings.
• Technology: Proficiency in Microsoft Office Suite; POS or online booking platform experience a plus.
• Communication: Friendly, clear written and verbal communication; comfortable engaging with guests, members, and staff.
• Organization: Detail-oriented with the ability to manage routine tasks concurrently in a fast-paced resort environment.
• Discretion: Ability to handle sensitive employee and financial information with confidentiality.

COMPENSATION & BENEFITS

• Pay Range $20.00 - $21.63 per hour (dependent on experience).
• Health Insurance: Medical, dental, vision, lift and short-term disability coverage options.
• Retirement Savings: 401(k) plan with company match.
• Paid Time Off: Vacation, sick, personal and holiday.
• Resort Perks: Free ski, golf and bike pass and discounts on retail and employee shift meals.

REPORTING STRUCTURE

Reports To

Director of Finance & HR

Direct Reports

None

Pay: $20.00 - $21.63 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Hospitality, Administration, or Human Resources: 2 years (Required)

Ability to Commute:

• Basye, VA 22810 (Required)

Work Location: In person

Salary : $20 - $22