Hampton Inn on the Strip-Public Area Attendant

JOB TITLE: Public Area Attendant

DEPARTMENT: Housekeeping/Public Areas

FLSA STATUS: Non-Exempt SAFETY SENSITIVE: No  REPORTS TO: Housekeeping Supervisor / Maintenance Manager

JOB SUMMARY

The Hotel Public Area Attendant is responsible for maintaining high standards of cleanliness throughout both guest-facing public spaces. This role ensures that all public areas remain presentable, sanitary, and welcoming for guests and visitors at all times.

ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIES

Public Area Cleaning Duties:

• Clean all public areas including lobby, hallways, restrooms, pool, fitness room, business center, meeting rooms, elevators, and parking lot.
• Remove trash and ensure safe and sanitary disposal.
• Sweep, mop, vacuum, and dust surfaces and furnishings.
• Clean carpets and upholstered furniture.
• Post caution signs on wet floors.
• Restock public area supplies as needed.

General Duties:

• Respond to guest requests professionally and promptly.
• Provide basic local area information (e.g., restaurants, attractions).
• Notify supervisors of supply needs or facility issues.
• Maintain proper care of all issued equipment.
• Follow all safety guidelines and department policies.
• Attend training sessions as scheduled.
• Exhibit excellent attendance and punctuality.
• Comply with company procedures and standards.
• Perform other related duties as assigned.

EDUCATION & RELATED EXPERIENCE

• High School Diploma or equivalent GED preferred.
• Previous experience in housekeeping, laundry, or janitorial work is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of customer service and cleanliness standards.
• Understanding of safety procedures and hazard handling.
• Ability to operate cleaning and laundry equipment (e.g., vacuums, mops, carts).
• Strong interpersonal and communication skills.
• Ability to prioritize tasks, follow directions, and work independently or as part of a team.
• Familiarity with local attractions and ability to assist guests with directions.
• High attention to detail and ability to multitask in a fast-paced environment.

SUPERVISORY RESPONSIBILITIES

This position does not include supervisory responsibilities but requires daily interaction with guests, co-workers, and supervisors.

PHYSICAL REQUIREMENTS

Tasks include frequent standing, walking, lifting (up to 50 lbs), pushing, pulling, climbing, bending, kneeling, crouching, and reaching. Must possess full sensory ability (seeing, hearing, smelling) and be able to work in a physically demanding environment.

WORKING CONDITIONS

• Primarily indoor work with occasional exposure to outdoor conditions.
• Moderate noise levels; use of cleaning chemicals and equipment.
• Variable work hours depending on hotel needs.
• Compliance with all health, safety, and sanitation regulations is essential.