What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Bryan Nowlin - State Farm Agent?
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:
With almost 4 years as a State Farm agent and a team of eight, I’m proud to lead an office that’s built around strong culture, accountability, and growth. I’ve worked in every role within a State Farm agency, which gives me a deep understanding of what it takes to succeed - and I’m passionate about helping my team do just that.
With almost 4 years as a State Farm agent and a team of eight, I’m proud to lead an office that’s built around strong culture, accountability, and growth. I’ve worked in every role within a State Farm agency, which gives me a deep understanding of what it takes to succeed - and I’m passionate about helping my team do just that.
We make sure to celebrate our wins and our people: from quarterly team outings to office-wide lunches for birthdays and occasional breakfasts or lunches on me, we take the time to connect, recharge, and have fun together. Our benefits package includes PTO, life insurance, dental, vision, and health coverage, reflecting our commitment to supporting the team both personally and professionally.
We’re looking for driven individuals with a go-getter mindset who are ready to contribute, grow, and take advantage of the many opportunities available within the agency. If you’re motivated by teamwork, accountability, and the chance to build a rewarding career, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bryan Nowlin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Salary : $45,000 - $80,000