What are the responsibilities and job description for the Youth Career Navigator position at Brunswick Community College?
General Function
GENERAL FUNCTION:
Under general supervision, the Career Navigator will provide case management and career counseling to Youth WIOA program participants. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.
This position will be working at the Wilmington, NC location.Essential Duties and Responsibilities
ESSENTIAL DUTIES:
- Provide individualized assessment of work, family and personal development needs and opportunities for
Youth.
- Create application in the NCWorks system for customers who have provided all required documents
- Scan all documents into NCWorks to ensure all documents for determining eligibility are correctly uploaded
- Determine customer eligibility, provide program orientation, complete objective assessment
and individualized employment plan
- Build professional one-on-one working relationships with participants to assist in eliminating challenges
that are hindrances to obtaining and retaining employment
- Provide referrals to appropriate community service or social service agencies when needed
- Encourage individuals to participate in and follow through with planned activities as outlined in contract
with funding agency
- Oversee participant activities and assist with workshop schedules
- Create solutions to participant attendance problems
- Maintain organized database of customers and keep detailed documentation of all contacts. Maintain
participant files as specified by contractor.
- Share information with appropriate staff and/or funding agencies
- Provide consistent and comprehensive case management follow-up and retention services, ensuring that
post-placement contacts are made as required by specific contract while accommodating participant work
schedules
- Document all participant contacts and activities in case progress notes within NCWorks Online
- Ensure that positive outcomes and goals are met as required by contract
- Work with the team on implementing processes that increase participant engagement
- Serve as staff in the NCWorks Career Center and cross-train to achieve Integrated Service Delivery goals
- Other duties as assigned
Minimum Qualifications
MINIMUM REQUIREMENTS:
- Bachelor’s Degree; or
- Associate Degree and two years of experience managing data and customer interactions; or
- An appropriate combination of education and/or experience
Preferred Requirements
PREFERRED REQUIREMENTS
- Knowledge of WIOA policies and procedures
- Career counseling experience
- Willing to commute to Wilmington NC Office location
BCC is an Equal Opportunity Employer
Salary : $42,000