What are the responsibilities and job description for the Service Advisor position at Bruner Auto Family?
About Us
At Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013.We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!
Job Description:
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
401K Match
Paid Vacation
Paid Time Off after 90 days
Service Advisor Responsibilities:
At Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013.We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!
Job Description:
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
401K Match
Paid Vacation
Paid Time Off after 90 days
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs