What are the responsibilities and job description for the Bicycle Mechanic position at BRUNDAGE MOUNTAIN RESORT LLC?
Position Title: Bicycle Mechanic
Reports To: Rental Manager; Director of Rental and Retail
Employment Status: Seasonal; Full / Part Time
Job Summary:
Our bicycle mechanics are the initial point of contact with guests and must drive a positive guest experience through answering questions, problem-solving, and upselling products and other Brundage services. Bicycle Mechanic will complete bike service efficiently and expertly to help maintain our customers’ equipment at the highest level. This position also assists with rental equipment fit and sizing.
Essential Duties and Responsibilities:
- Prepares rental equipment for customers
- Performs daily inspections of rental bikes
- Completes basic tune / bike shop services
- Encourages upgrades for customers
- Obtains basic knowledge of product lines to encourage sales of bikes and accessories
Job Qualifications:
- Friendly and outgoing personality
- Basic computer skill knowledge
- Excellent problem-solving skills.
- Passion for the ski industry is a plus
- Prior guest service experience preferred
- Available to work holidays and weekends
- Mountain biking experience and ability to ride our trail system
- Previous bicycle mechanic experience