What are the responsibilities and job description for the Waitstaff/Hostess position at Brunch And Brew?
Job Summary
Join our dynamic team as a Waitstaff/Hostess, where your enthusiasm and exceptional guest service skills will create memorable dining experiences for our guests. In this lively role, you will be the welcoming face of our restaurant, managing reservations, greeting guests, and ensuring smooth seating arrangements. Your energy and communication skills will set the tone for a positive atmosphere, while your attention to detail guarantees efficient service flow. This paid position offers an exciting opportunity to develop your hospitality expertise in a fast-paced environment dedicated to guest satisfaction.
Duties
- Greet guests warmly upon arrival and manage reservations with professionalism and courtesy
- Escort guests to their tables, ensuring comfort and satisfaction from the moment they arrive
- Maintain an organized waiting list and communicate wait times effectively using phone etiquette and clear communication skills
- Assist servers by delivering menus, refilling beverages, and ensuring guest needs are met promptly
- Handle guest inquiries with friendliness and professionalism, providing accurate information about menu items and restaurant policies
- Operate POS (Point of Sale) systems such as Aloha POS or Micros POS for processing reservations and payments when necessary
- Uphold food safety standards and cleanliness protocols to ensure a hygienic environment for both guests and staff
Requirements
- Previous host/hostess experience or food service background preferred but not required; a passion for hospitality is essential
- Strong customer service skills with the ability to communicate clearly and effectively in a fast-paced setting
- Knowledge of restaurant operations, including POS systems like Aloha POS or Micros POS, is advantageous
- Excellent organizational skills to manage reservations, seating arrangements, and guest flow efficiently
- Familiarity with food safety practices and hospitality standards to ensure a safe dining environment
- Ability to handle multiple tasks simultaneously while maintaining a positive attitude
- Experience in guest relations, serving, or hotel operations is a plus but not mandatory
Join us if you’re eager to bring energy, warmth, and professionalism to every guest interaction. We’re committed to supporting your growth in the hospitality industry by providing a vibrant work environment where your skills can shine!
Pay: $21.00 - $26.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $21 - $26