What are the responsibilities and job description for the Product Support Engineer/Specialist position at Bruker Nano Surfaces & Metrology?
Job Locations
US-TX | US-KS | US-OK | US-UT
ID
2025-18561
Job Function
Service and Support
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.
The Bruker Nano Analytics (BNA) Division, headquartered at Bruker Nano GmbH in Berlin, Germany, develops, manufactures and markets X-ray systems and components for elemental and structural analysis on the micro- and Nano-scale. BNA's product range comprises analytical tools for electron microscopes, including energy-dispersive X-ray spectrometers (EDS), wavelength-dispersive X-ray spectrometers (WDS), electron backscatter diffraction systems (EBSD), micro-spot X-ray sources for Micro-XRF on SEM and micro computed tomography (Micro-CT) accessories, as well as mobile and bench-top micro X-ray fluorescence (Micro-XRF) and total reflection X-ray fluorescence (TXRF) spectrometers.
Location
The Product Support Engineer/Specialist is a field based position. You can live anywhere in the South/ SW (TX, KS, OK, UT,) as long as you are close to a major airport.
The Team
We are a highly motivated team with deep experience in customer service. We recognize the developing and changing nature of customer need, and we continuously adapt and improve ourselves to support customers in solving their problems.
Responsibilities
As the Product Support Engineer/Specialist, you will perform the installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products.
Duties will include
Analyze malfunctioning x-ray equipment and determine corrective action. Replace faulty components and make necessary adjustments and alignments.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected chara teristics.
US-TX | US-KS | US-OK | US-UT
ID
2025-18561
Job Function
Service and Support
Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers' needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.
The Bruker Nano Analytics (BNA) Division, headquartered at Bruker Nano GmbH in Berlin, Germany, develops, manufactures and markets X-ray systems and components for elemental and structural analysis on the micro- and Nano-scale. BNA's product range comprises analytical tools for electron microscopes, including energy-dispersive X-ray spectrometers (EDS), wavelength-dispersive X-ray spectrometers (WDS), electron backscatter diffraction systems (EBSD), micro-spot X-ray sources for Micro-XRF on SEM and micro computed tomography (Micro-CT) accessories, as well as mobile and bench-top micro X-ray fluorescence (Micro-XRF) and total reflection X-ray fluorescence (TXRF) spectrometers.
Location
The Product Support Engineer/Specialist is a field based position. You can live anywhere in the South/ SW (TX, KS, OK, UT,) as long as you are close to a major airport.
The Team
We are a highly motivated team with deep experience in customer service. We recognize the developing and changing nature of customer need, and we continuously adapt and improve ourselves to support customers in solving their problems.
Responsibilities
As the Product Support Engineer/Specialist, you will perform the installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products.
Duties will include
Analyze malfunctioning x-ray equipment and determine corrective action. Replace faulty components and make necessary adjustments and alignments.
- Install analytical x-ray equipment.
- Perform preventive maintenance according to written P.M. procedures.
- Prepare and submits reports covering all job activities with accuracy and detail.
- Participate in on-the-job training of field service personnel when required.
- Suggest methods to offer improvement to equipment performance and functionality.
- Travel up to 80% in North America.
- Provide repair and training support for Madison, WI. office as requested.
- Between assignments be available during normal working hours for immediate response to reassignment and telephone support.
- Remain in contact with assigned customers to ensure that there are no unreported problems.
- Promote and mai
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected chara teristics.