What are the responsibilities and job description for the Service Technician - Lowell, AR position at Bruckner Truck Master?
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.
- Operate in 40 locations across 12 states
- Over 1,600 team members
- We work on all makes & models!
OUR CORE VALUES
- We act with Honesty and Integrity.
- We value our people and communities.
- We are customer focused.
- We do what it takes.
WHAT WE OFFER
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental and vision plans
- Investments in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
- Disability and Life Insurance
- Internal Promotion Opportunities
- Flexible Spending Account
- Health Club Reimbursement
- Family and Team Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- Drug free workplace
JOB SUMMARY
The technicians must be able to complete diagnosis of any mechanical, electrical, or other various failures/breakdowns of a truck or its related equipment. This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clutches, brakes, electrical systems, and any other truck or related equipment adjustment/repairs.
ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES
- Trained to use all tools of trade, including precision instruments and technical shop machines and diagnostic tools.
- Use previous and on the job training to read and understand technical publications, including on-line service software and service bulletins. He/she must be able to use information contained in them to do their own work and to assist others concerning the content.
- He/She will learn to determine usability of all component parts and must be able to list and order all needed parts using the dealer management system.
- Must be able to complete work accurately and timely as outlined in published time standards guidelines.
- Must be able to write and/or type a good description of all work performed on each individual repair using the dealer management system.
- Ability to perform all aspects of the job safely and in accordance with OSHA and Bruckner’s rules and regulations expressed and implied.
- Understands the importance of attendance and punctuality and how it directly impacts customer service.
- Is a good steward of company tools and resources.
- Achieves and maintains certifications as required by the company, the OEM’s or by Federal Law.
EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVEL
- P.M. Services
- Steam Clean
- P.D.I. Inspections
- Used Truck Inspections
- Wheel Seals
- Brake Adjustments
- Clutch Adjustments
- Pinion Seals
- Foundation brake replacement (shoes, drums, & hardware)
- Battery diagnoses & replacement
- U-joints
- Shocks
- Small make ready items (mudflaps,1/4 fenders, bug screens, bug shields, & bumpers)
POSITION REQUIREMENTS
Education & Experience:
- High School Diploma desired.
- Must possess and use good interpersonal skills to interact well with customers, vendors, and co-workers in a positive and constructive manner.
- Must be able to read and write in English and understand computer generated reports, office reports, invoices, etc.