Service Technician, Tier II - Shreveport, LA

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.

• We work on all makes and models!
• 40 locations across 11 states
• 1,600 team members

OUR CORE VALUES

• We act with Honesty and Integrity.
• We value our people and communities.
• We are customer focused.
• We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

JOB SUMMARY

The technicians in Tier 2 will have mastered the skills trained in the Tier 3 job specifications. In addition, a Tier 2 technician will have achieved various levels of on-line training and approved off site training and specified below. A technician will not be considered for Tier 2 advancement until they have a minimal of two years on the job training.

ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES REQUIRED IN ADDITION TO THOSE STATED IN THE TIER 3 DESCRIPTION

• Completed online portion training in Mack & Volvo in our Dual branded locations and single brand in those single branded locations. This requirement may also be met using Cummins Training, Medium Duty Training, & or Allison training.
• Actively working on approved off-site training prerequisites and or attending off-site training towards a certification in the agreed upon training path.
• Working knowledge and can demonstrate systems knowledge of: (Air System, Fuel Systems, After treatment systems etc.)

EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVEL

• Performs timely repairs, minimum 85% efficiency and 80% Proficiency.
• Performs quality repairs should have minimal rework based on value, frequency, and managerial discretion.
• Able to perform moderately difficult diagnostics but may struggle with more difficult situations.
• Can diagnose and repair basic electronic, lighting, and electrical systems.
• Requires minimal supervision.
• A forward-thinking and creative individual with high ethical standards and an appropriate professional image.
• Has a can-do attitude and is considered a "Go to" in at least two areas of repair?
• Displays a firm understanding of the big picture and the mission at hand.

PROGRESSION REQUIREMENT

• Complete all Tier 3 Job Role Requirements.
• Must complete a Minimum of 2 items listed below.
• Complete in 3 areas of the ASE “Medium/Heavy Duty Truck Certifications”
• Master Certified in at least 1 Mack or Volvo Pro-Path Segments.
• D.O.T. Inspection Certified.
• Certified in at Least one Cummins engine platforms.
• Certified in a Medium Duty (Hino, Mitsubishi, or Isuzu)
• Allison Transmission Certified (one)
• Have valid Commercial Driver’s License.